Serein Stewardship respects the privacy of its clients and prospective clients. This Privacy Policy explains how information provided through this website or in connection with an inquiry or service relationship may be collected, used, and protected.
Serein Stewardship may collect information that you provide directly, including your name, email address, phone number, property address, requested service dates, information about your pets, and other details you choose to provide when making an inquiry.
Additional household, pet-care, access, emergency contact, veterinary, or service-related information may be collected directly from clients when necessary to arrange or provide care.
Information may be used to respond to inquiries, discuss availability, coordinate Initial Visits, arrange and provide requested services, communicate about a home or pets while care is being provided, maintain appropriate service records, and respond to questions or concerns.
Information about client homes, pets, household routines, access arrangements, and travel plans is treated as private and is not used as social-media or marketing content.
If you choose to opt in to text messaging, Serein Stewardship may send service-related text messages regarding your inquiry or care arrangements. These may include inquiry follow-up, scheduling, Initial Visit coordination, arrival or departure communication, home or pet updates, photographs, access coordination, questions related to care, and After-Storm Home Visit updates.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Serein Stewardship directly.
Consent to receive text messages is not required to submit an inquiry or receive services.
Serein Stewardship does not sell personal information and does not share client or prospective-client information with third parties or affiliates for marketing or promotional purposes.
Information may be disclosed when reasonably necessary to provide requested services, comply with applicable law, protect the safety or rights of a client, pet, property, or other person, or work with service providers that support essential business operations.
Mobile information and SMS opt-in or consent information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in and consent information will not be shared with anyone for purposes unrelated to providing the messaging service.
Reasonable measures are taken to protect personal and household information from unauthorized access, use, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.
You may contact Serein Stewardship to ask questions about personal information you have provided or to request that information be corrected or updated where appropriate.
You may opt out of text messaging at any time by replying STOP.
This Privacy Policy may be updated from time to time to reflect changes in business practices or applicable requirements. The current version will be posted on this website with its effective date.
Questions about this Privacy Policy may be directed to:
Serein Stewardship
hello@sereinstewardship.com
843.348.3801
